All ‘In-stock’ items are shipped within a week from date of purchase. ‘Pre-order’ items are noted on uppdoo.com and will ship as they become available. ‘Custom-order’ items are subject to complete between 3-6 weeks depending on complexity and quantity.

Shipping fees are not refundable under any circumstance. Buyers shall cover their own return postage.

Domestic shipping:

  • We ship free with order over $80 within Canada.
  • There is a flat charge of $14.50 applicable to Canadian Domestic shipping for orders under $80.
  • We offer Free-Local-Pickup at our studio in Toronto.
  • We primarily ship items via Canada Post on domestic orders. We will notify buyers with the shipping method and tracking number once the order is shipped.

International shipping:

  • International shipments are primarily shipped via Canada Post as well. To get a real-time shipping quote to your destination, enter your country and zip/postal code into the Shipping Payments tab on checkout to calculated the shipping rate.
  • We only use traceable post service for international orders to ensure safety for seller and buyer protection.
  • We will notify buyers with the shipping method and tracking number once the order is shipped.
  • If package is not cleared/claimed from customs and is returned, buyer is responsible for postage of re-shipping.
  • Import Taxes and Duties for International orders is solely the buyer’s responsibility for all incurred fees. Please check your local custom borders for details of importation charges.